Shipping Information

Fast, reliable shipping to get your products delivered safely and on time

Shipping Methods

Standard Shipping

Reliable and cost-effective shipping for all your orders

Delivery Time: 5-7 business days

Price: Free on orders over 500 DH

Express Shipping

Fast delivery for urgent orders

Delivery Time: 2-3 business days

Price: Starting from 50 DH

Same-Day Delivery

Get your order delivered the same day

Delivery Time: Same day (selected areas)

Price: Starting from 100 DH

Shipping Zones & Delivery Times

RegionDelivery TimeFree Shipping Threshold
Casablanca & Rabat1-2 business daysFree on orders over 300 DH
Major Cities (Marrakech, Fez, Tangier)2-4 business daysFree on orders over 400 DH
Other Cities3-5 business daysFree on orders over 500 DH
Remote Areas5-7 business daysFree on orders over 600 DH

Why Choose Our Shipping?

Secure Packaging

All items are carefully packaged to ensure they arrive in perfect condition

Real-Time Tracking

Track your order from warehouse to your doorstep with real-time updates

Free Shipping Options

Enjoy free shipping on orders above our threshold - no hidden fees

Frequently Asked Questions

How long does shipping take?

Shipping times vary by location and shipping method. Standard shipping typically takes 5-7 business days, while express shipping takes 2-3 business days. Same-day delivery is available in select areas.

Do you offer free shipping?

Yes! We offer free standard shipping on orders over 500 DH. Free shipping thresholds vary by region - check the shipping zones section for details.

How can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package in real-time on our website or the carrier's website.

What if my package is damaged or lost?

We take full responsibility for packages until they reach you. If your package is damaged or lost, please contact our support team immediately, and we'll send a replacement or issue a full refund.

Can I change my shipping address?

You can change your shipping address before your order ships. Once shipped, address changes may incur additional fees. Contact our support team for assistance.

Do you ship internationally?

Currently, we ship within Morocco. International shipping options are coming soon. Sign up for our newsletter to be notified when international shipping becomes available.

Need Help with Shipping?

Our customer service team is here to help with any shipping questions or concerns

Contact Support