Returns & Refunds Policy

Easy returns and fast refunds - your satisfaction is our priority

How to Return an Item

1

Initiate Return

Log into your account and go to your orders. Select the item you want to return and click "Return Item".

2

Get Return Label

We'll provide you with a prepaid return shipping label. Print it and attach it to your package.

3

Ship Your Return

Package your item securely in its original packaging and drop it off at any authorized shipping location.

4

Receive Refund

Once we receive and inspect your return, we'll process your refund within 5-7 business days.

Return Conditions

Eligible for Return

  • Items must be unused and in original condition
  • Original packaging and tags must be included
  • Return must be initiated within 30 days of delivery
  • Items must not be damaged by customer
  • All accessories and documentation must be included

Not Eligible for Return

  • Items used or damaged by customer
  • Items without original packaging
  • Returns initiated after 30 days
  • Personalized or custom-made items
  • Items purchased during clearance sales (marked as final sale)
  • Digital products or downloadable content

Refund Information

Original Payment Method

Processing Time: 5-7 business days

Refunds are processed to the original payment method used for purchase

Store Credit

Processing Time: 1-2 business days

Faster option - receive store credit that can be used immediately

Note: Note: Refund processing times may vary depending on your bank or payment provider. Store credit is the fastest option and can be used immediately for your next purchase.

Why Our Return Policy is Customer-Friendly

30-Day Return Window

Plenty of time to decide if your purchase is right for you

Free Return Shipping

We cover all return shipping costs - no hidden fees

Fast Refund Processing

Quick refunds processed within 5-7 business days

Frequently Asked Questions

How long do I have to return an item?

You have 30 days from the date of delivery to initiate a return. The item must be received by us within 45 days of the original delivery date.

Do I have to pay for return shipping?

No! We provide prepaid return shipping labels for all eligible returns. Simply print the label and attach it to your package.

What if my item arrives damaged?

If your item arrives damaged, please contact us immediately with photos. We'll send a replacement right away or issue a full refund - no return needed.

Can I exchange an item instead of returning it?

Yes! You can request an exchange when initiating your return. If the item you want is in stock, we'll ship it as soon as we receive your return.

How long does it take to process a refund?

Once we receive your return, it takes 2-3 business days to inspect. Refunds are then processed within 5-7 business days to your original payment method.

What if I received the wrong item?

If you received the wrong item, contact us immediately. We'll send you a prepaid return label and ship the correct item right away at no cost to you.

Need Help with a Return?

Our customer service team is ready to assist you with any return or refund questions

Contact Support